Everything you need to know about the obligation to issue receipts

Even just within the EU, billions of receipts are printed every year and with the obligation to issue receipts the number is only going to skyrocket. But what exactly does the new regulation mean for your business? Here's everything you need to know.

You already decided to not produce piles of receipts every day? Then let's get started!

What does the obligation to issue receipts mean?

In January 2020 the obligation for issuing receipts, the so called "Belegausgabepflicht", came into effect in Germany. The goal is to prevent tax fraud and to enable more transparency. Therefore, it is obligatory to issue a receipt with every business transaction.

Whether gastronomy, provision of services, hotel sector or retail: In general, the obligation to issue a receipt affects every merchant who has an electronic POS system. Thus, the regulation shakes up the everyday routines of many businesses.

​Do you want to know more about how your own business can comply with the obligation to issue receipts?

Who is affected by the obligation?

Which POS complies with the obligation?

It is not obligatory by law to use an electronic cash register. However, businesses with a so-called open till ("offene Ladenkasse") are obliged to keep records, too. Please check here for detailed information on the technical requirements.

The name and address of the business

The date and time of the transaction

The transaction number and serial number of the electronic recording system

The amount and type of products or service

The price and the applied amount of tax as well as the rate of taxation

What information has to be included on the receipt?

Do my customers have to take a receipt for each purchase?

The obligation regulates that customers don't have to take the receipts with them, however, the receipts have to be issued, thus printed, and made available immediately after the transaction.

But remember, receipts have advantages, too!

Overview of expenses

Guarantees, returns & warranty claims

Annual tax declaration

If receipts are not provided, problems can arise during an audit by the fiscal authorities. This could lead to sales estimates that are stacked against the business.

What if the receipt is not provided?

The battle:

paper vs. digital receipt

The obligation to issue receipts allows both paper receipts and digital receipts. So as long as the customer agrees, you can generate a digital receipt, for example in a browser, an email or PDF.

The digital answer to the receipt issuing obligation

With Leaf, you don't have to worry about the receipt issuing obligation – We provide a digital, innovative and sustainable solution. By making the receipt available through the Leaf QR code you automatically fulfill all requirements. Moreover, the customer has the possibility to collect all receipts in one place and access smart features. Here, you can engage with your customers in between visits and offer great initiatives to come back.

Use Leaf to provide your customer with a smart and digital receipt, reduce receipt waste and take your business to the next level of digitalisation! Check here for more information on your advantages with Leaf.

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